Skip to content
Together forRidhwan

Policy

Refund & Donation Dispute Policy

[Draft — please have this reviewed by the organisers before launch.]

Mistaken payments

If you paid the wrong amount or paid twice, contact the organisers with your donation reference and UTR within 7 days. Verified duplicate or mistaken payments will be refunded to the source UPI account.

Disputes

If your payment isn't verified or you see an error, contact us with your reference, UTR and screenshot. We'll review against bank records and respond.

How refunds are recorded

Refunds are recorded by an administrator with a reason, and the refunded amount is removed from the public fundraising total.

Bank disputes

If you raise a dispute with your bank, please also let us know so we can reconcile our records.